Refund policy
Since every piece is made especially for you (custom sized, framed just how you like it), we're not able to accept returns for a change of mind. But if something's gone wrong, we've got you.
Damaged or Faulty Items
If your print arrives damaged, or something's not quite right, let us know within 48 hours of delivery with a photo of the issue. We'll sort you out with a replacement or a refund, whichever works best for you.
Wrong Item
If we've sent you the wrong print, size, or frame colour, that's on us; message us and we'll get the correct one to you as quickly as possible, no cost to you.
How to Reach Us
Just DM us or drop us a message with your order details and what's happened, and we'll take it from there.
